Privacy Policy

Updated: August 17, 2026

This Privacy Policy explains how your personal information is collected, used, and disclosed by Visomnia LLC (“Visomnia,” “we,” “our,” or “us”). It applies to visomnia.art, our digital properties, and any other online service that links to this Privacy Policy (collectively, our “Website”). By accessing or using our Website, you agree to the collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect or process the following types of personal information about you. The specific personal information we collect about you will vary depending on how you interact with us.

  • Basic Identifiers. Contact and account data, such as your full name, email address, billing address, phone number, and social media identifiers and handles.

  • Inquiry and Event Information. Information you provide when you submit an inquiry about our systems, environments, or performance engagements, such as your organization, event date, event location, budget range, and details about your event or production.

  • Usage Information. Information on your browsing and Website behavior and interactions with our marketing emails, such as browser name, IP address, timing of Website visits, pages visited, clicked links in our marketing emails, the referral URL that brought you to our Website, and information about traffic patterns and Website usage, such as clickstream data comprised of mouse movements, clicks, page scrolls and keystrokes.

  • Communication Data. Information related to your interactions with our teams and personnel, such as written correspondence with us including emails and phone calls.

2. HOW WE COLLECT YOUR INFORMATION

We may collect personal information in the following ways:

  • From You. We collect personal information you provide to us — for example, if you submit an inquiry through our Website, RSVP to an event, sign up for our mailing list, or contact us directly.

  • From Third Parties. We may receive personal information about you from third parties, such as our affiliate companies; our service providers, contractors and vendors (such as advertising networks, fraud prevention companies and analytics companies); online platforms and social media networks you use to interact with our ads; and business partners who have your permission to share your data with us.

  • Automatically. We gather certain information automatically when you visit our Website or interact with our ads and emails via cookies, pixels, web beacons, SDKs, and other tracking technologies. For details about what is automatically collected, see the “Usage Information” definition above, and for details about how we use this information, see the “Cookies and Tracking Technologies” section below.

3. HOW WE USE PERSONAL INFORMATION

We use each category of personal information we collect for the following purposes:

  • To Respond to Inquiries and Provide Services. Respond to your inquiries about our systems and engagements, prepare proposals and quotes, and manage bookings and productions.

  • To Operate and Improve the Website and Services. Improve the functionality of the Website and overall user experience; debug, identify and repair errors that impair the intended functionality of the Website; and fulfill your requests.

  • For Marketing and Advertising Purposes. Send you general and personalized marketing messages via email based on our information about you, your interests and your interactions with us (you can unsubscribe at any time — see “Marketing Communications”); show you targeted ads on third-party websites and advertising platforms; analyze survey results and other feedback; and collect and review analytics about the Website and our marketing campaigns.

  • To Create Profiles. Work with third-party advertising platforms to create lookalike audiences based on information we collect about you, use those audiences to reach people with similar interests, and improve the effectiveness of our advertising campaigns.

  • To Provide Customer Service. Answer your questions through various communications channels; use stored message transcripts for quality assurance, training, troubleshooting and other business purposes; and evaluate our customer service channels to improve their quality and functionality.

  • To Enhance the Safety and Security of the Website. Detect and investigate fraud, illegal and unauthorized activities, and security incidents.

  • To Comply with Legal and Safety Obligations. Access and use your personal information, including the content of your communications, to comply with the law or respond to lawful requests or legal processes; protect the rights or property of Visomnia or our customers, including the enforcement of our agreements or policies; and protect the personal safety of our employees, customers or the public. We may keep some personal information as evidence in case of a dispute, complaint, or audit.

  • For Other Business Purposes. We use Usage Information to detect and investigate fraud and to provide statistical information to our partners and other third parties about how our users collectively use the Website.

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies, tags, pixels, beacons, and other tracking technologies (collectively, “Cookies”). Cookies are small files placed on your computer’s hard drive by your browser, allowing the Website to recognize you and remember your actions and preferences over time. We also use Cookies to gather statistical information about use of the Website in order to improve its design and functionality, understand how the Website is used, and assist us with resolving questions.

Cookies also allow us to select which of our advertisements or offers are most likely to appeal to you and display them while you are on the Website. We may also use Cookies or other technologies in online advertising to track responses to our ads, and we may use third-party companies to measure and target ads on our behalf. Our Website may use advertising technologies such as the Meta Pixel, Google Ads conversion tags, and other related tools, which enable us to measure the performance of advertising campaigns, create custom audiences, and deliver targeted advertising.

You can opt out from participating companies through the Digital Advertising Alliance in the USA at http://www.aboutads.info/choices. Most browsers accept Cookies automatically but allow you to disable them or decline particular Cookies. You may also visit www.aboutads.info/choices/ and http://optout.networkadvertising.org/#/.

5. HOW WE SHARE YOUR INFORMATION

We may share your information with:

  • Service providers who help us operate the Website, such as web hosting, analytics, or marketing services.

  • Advertising partners who help us deliver and improve our marketing efforts, including targeted advertising discussed above.

  • Business partners with your consent or at your direction — for example, if you allow them to contact you about their services or events.

  • Professional advisors in connection with corporate transactions or the management of all or part of our business or operations.

  • Law enforcement or authorities where required by law.

  • Other parties in connection with business transactions such as a merger or asset transfer.

  • With your consent or at your direction.

We may also share anonymized or aggregated data that does not identify individuals.

6. YOUR RIGHTS AND CHOICES

Depending on applicable laws, you may have rights with respect to your personal information. For example, you may be able to request access to the personal information we maintain about you, update and correct inaccuracies, and have the personal information deleted or transmitted to a third party. You may request to access, change, or delete your personal information by contacting us at the address in the “Contact Us” section. Depending upon the applicable law, access to your rights may be denied: (a) when denial is required or permitted by law; (b) when granting access would have a negative impact on another’s privacy; or (c) to protect our rights and properties.

We may take reasonable steps to verify your identity when you make a request. You may also have the right to lodge a complaint with a data protection authority. We will not discriminate against you if you choose to exercise your privacy rights.

7. MARKETING COMMUNICATIONS

We provide you with several opportunities to opt out of receiving our promotional communications and newsletters: when you get a marketing email, click the “unsubscribe” button at the bottom of the email; or, for any other promotional communications, use the opt-out instructions contained in that communication. If you opt out, we may still send you non-promotional messages, such as those about your bookings or our ongoing business relations.

8. LIMITS ON YOUR RIGHTS AND CHOICES

In some instances, your choices may be limited, such as where fulfilling your request would impair the rights of others, our ability to provide a feature of our services you have requested, or our ability to comply with our legal obligations and enforce our legal rights. If you are not satisfied with how we address your request, you may contact us as provided in the “Contact Us” section below.

9. DO NOT TRACK

Please note that we do not recognize or respond to any signal which your browser might transmit through the “Do Not Track” feature your browser might have. If you wish to disable cookies on our Website, you should not rely on any “Do Not Track” feature.

10. THIRD-PARTY LINKS AND TRACKING

Our Website may link to other websites or services not owned or controlled by us, including the website of The Cortège. These services have their own privacy practices, which we do not control or endorse. Please review their privacy policies.

11. DATA TRANSFERS AND STORAGE

Your information may be transferred to and processed in countries outside your place of residence, including the United States. We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.

12. DATA RETENTION

We retain your personal information only as long as reasonably necessary to provide services, comply with legal obligations, or fulfill the purposes described in this policy.

13. CHILDREN’S PRIVACY

Our Website is not intended for children under 18. We do not knowingly collect personal information from children. If we learn we have done so, we will delete such data promptly.

14. EUROPEAN UNION RESIDENTS

For EU users, Visomnia LLC is the data controller. We process personal data based on your consent, contractual necessity, legal obligations, or our legitimate interests. You have additional rights under the GDPR, such as data portability, restriction, and objection to processing. To submit a request, contact us at the address below.

15. CHANGES TO THIS POLICY

We may update this Privacy Policy as needed. We will post changes on this page and update the “Last Updated” date. Continued use of our Website constitutes acceptance of those changes.

16. CONTACT US

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

isobel@visomnia.art

Visomnia LLC

7111 Santa Monica Blvd, Ste B410

West Hollywood, CA 90046